Order Cancellations

Order cancellations can only be requested prior to shipment without incurring a fee. Order cancellations may take up to 72 hours to process depending on order volume. This process may involve voiding orders in our system, warehouse personnel locating and removing order items from our custom build queue and holding completed orders at the shipping dock. Please note that sometimes products may ship faster than promised, so we recommend that you do not re-order products until receiving confirmation of your cancellation.